How do I obtain support?

Call us at 501-244-3777
Email us at wecanhelp@xccelero.com

 

How do I view service request status and history?

Login to the customer portal www.xccelero.com/portal

 

How do I obtain access to the customer portal?

Submit a request via email wecanhelp@xccelero.com

 

When will I receive invoices from Xccelero?

We send out invoices the last week of each month.

 

When will I receive reports from Xccelero?

We send out a monthly IT health report every Monday afternoon.